Village Chevrolet - FT Journeyman Service Technician (Mon- Fri 9:30A-6P) Job
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Job Title: Technician
Department: Service
Reports To: Service Manager/Diagnostic Specialist
SUMMARY
Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair.
DUTIES AND RESPONSIBILITIES
Department/Team
1. Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
2. Diagnose cause of any malfunction and performs repair correctly the first time; examines assigned vehicle to determine if further safety or service work is required or recommended. Road tests vehicles when required to duplicate concerns or to verify concern.
3. Communicates with parts department to obtain needed parts.
4. Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
5. Documents all work performed and recommended on the repair order.
Housekeeping
1. Saves and tags parts of the job if under warranty or if requested by the customer.
2. Reports machinery defects or malfunctions on equipment or special service tools to supervisor.
3. Ensures customers' cars and shop are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
4. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
5. Operates all tools and equipment in a safe manner (i.e. lifts, balancer, alignment rack, air tools, etc).
6. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Reports any safety issues immediately to management. (Use of ear and eye protection required.)
Training
1. Participates in manufacturer-sponsored training programs, schools, and events and keeps abreast of manufacturer technical bulletins.
Performs other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES
1. Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
2. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and read with basic computer skills in automotive related programs and Microsoft Office.
3. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent.
4. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
5. Valid Driver's License, acceptable driving record & at least 18 years of age required to drive company or customer vehicles.
6. Recommended Automotive Service Excellence (ASE) Certifications
PHYSICAL DEMANDS
1. Regularly required to stand, use hands to finger, handle, or feel and reach with hands and arms; frequently required to walk, talk, hear, sit, stoop, kneel, crouch, crawl and smell.
2. Regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 100 pounds.
3. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
1. Regularly exposed to moving mechanical parts, fumes or airborne particles; frequently exposed to toxic or caustic chemicals and vibration; and occasionally exposed to wet and/or humid conditions, outside weather conditions, extreme heat, risk of electrical shock and explosives.
2. The noise level in the work environment is usually loud.
Individuals must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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